Turning Customers Away – Why?

I'm finding it increasingly strange what some businesses will do to keep customers away. Last Sunday I was with my family in the city centre (all four of us). Being late in the afternoon and with...

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Marketing With A Simple Look In The Eye

A couple of days ago I had the unfortunate experience of having to stand in a queue in a local convenience shop to get a couple of things before guests arrived for dinner. I use the word convenience...

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Delegation First Aid

If you want to bring your business forward, you have to learn to delegate effectively. The majority of business owners I come across spend nearly 95% of their time doing tactical work ie the day to day stuff!

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Setting Our Sights High Enough

Which is more important to you: more money, or more time off? For most people, this question is a hard one. Firstly, because we usually want both:  more money and more time off. And secondly,...

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The Invisible Tangle

There are many obstacles that prevent us from progressing in business and some are fairly obvious: Time, Money, Support, Energy... But there is one that is often invisible, and that is the habit of...

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