In this interview you will learn… Compliance for accountants is becoming a smaller proportion of accounting firm income Accountants have NOT been listening over the years, both to what their clients...
I fear negative feedback. Have you heard that before? Many people shy away from constructive criticism because it feels uncomfortable or personal. However, embracing negative feedback for growth is...
Wondering how to deal with employees who are acting out? Your first impulse might be to fire them immediately—but is that the best approach? Years ago I had a client whose business had hit rock...
Over the past eight years, there has been a craze hitting business owners globally. To the point that no matter what business conference you go to, or business coach/consultant you talk to; you get...
Customers are one of the two main assets of any business. One is your employees who are the face and soul of your business, figuratively speaking. The other are your customers who are your source of...
Customer feedback is paramount. Larger companies with more resources often hire external companies to do the market research for them and then adjust their products, services, processes, etc. based...
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