Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a...


Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a...

Often consultants and businessmen are concerned with development in business. Usually, references are made concerning different terms and theories that are broadly related to understanding business...

In my last blog we talked about the first three of the 7 specific areas you need to consider in your business. Here are all seven again: Primary Aim Strategic Objectives Organisational Strategy...

There are 7 specific areas you need to consider for your business development. These are: Primary Aim Strategic Objectives Organisational Strategy Management Strategy People Strategy Marketing...

Why You Need a Business Coach: Generally, people associate the term coaching with the world of sports. A coach brings out a player's best qualities and enhances the team’s decision-making capacity....

Let's look at the life cycle of a business and how to get the most out of each cycle while also extending the lifespan of your business. The four different stages of a business life cycle are:...