Before we talk about how to improve customer engagement and conversion, Picture this: you're at a conference or networking event, and each interaction is buzzing with potential. Now, imagine that...
Have you ever found a conversation that has veered off course, causing frustration and angst and going in a different direction altogether? If you have, you need to learn about the key strategies...
In this interview you will learn… Compliance for accountants is becoming a smaller proportion of accounting firm income Accountants have NOT been listening over the years, both to what their clients...
I fear negative feedback. Have you heard that before? Many people shy away from constructive criticism because it feels uncomfortable or personal. However, embracing negative feedback for growth is...
Wondering how to deal with employees who are acting out? Your first impulse might be to fire them immediately—but is that the best approach? Years ago I had a client whose business had hit rock...
Over the past eight years, there has been a craze hitting business owners globally. To the point that no matter what business conference you go to, or business coach/consultant you talk to; you get...
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