How to Convince Clients to Embrace Change: Overcoming Resistance with Empathy

Do you struggle to convince clients to embrace change?

If you’re a service provider, one of the greatest difficulties could be your clients’ resistance to change.

Which is understandable. We all tend to get comfortable with our ways.

But what do you do when your success in helping them hinges on their openness to going about their business/career in a different way?

I’ve been working with a new client for about two months now. We’ve identified their problem areas as well as the underlying issues. We’ve put together a step-by-step strategy that I know from experience, will help them turn things around pretty quickly.  We’ve even agreed to it all.

Change requires action. The first step may feel daunting, but without it, nothing will change.

However, when it comes to implementing the specific steps, action doesn’t seem to take place. I know my client is anxious which I can relate to completely.

But at the same time, there won’t be any results if there is no change.

There will always be some level of resistance, which I’ve learned to overcome with great success for people. But people are different and for some, it is just too hard even if they feel they desperately need help.

Have you experienced the same, and how do you deal with resistance to change with your clients?

#AskPaulDavis #business #resistance #serviceproviders