What Money Value Do You Think In?

What Money Value Do You Think In?

Do you think in terms of €100s, €1,000s, €10,000s? How about €100,000? or €1m? As a kid, we first think about €1 and how many sweets and comics we might buy. As we get older we look at €100 and...

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What Makes a Business Website Work?

What Makes a Business Website Work?

First and foremost, the purpose of your website is to add value to your prospects and customers. If you are always focused on adding as much value as possible, the leads, sales, and/or improvements...

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Handling Customer Queries

Handling Customer Queries

Handling customer queries is crucial since customers are the lifeblood of your business. However, once you have their money and provide them with the product or services, do not expect them to go...

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Turning Customers Away – Why?

Turning Customers Away – Why?

I'm finding it increasingly strange that some businesses are turning customers away - why? Last Sunday I was with my family in the city center (all four of us). Being late in the afternoon and with...

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