Wondering how to deal with employees who are acting out? Your first impulse might be to fire them immediately—but is that the best approach? Years ago I had a client whose business had hit rock...

Wondering how to deal with employees who are acting out? Your first impulse might be to fire them immediately—but is that the best approach? Years ago I had a client whose business had hit rock...
Do you know what one of the most common challenges executives face today? How to deal with interruptions. Between calls, emails, instant messaging, Skype messaging, texts, WhatsApp messages, email...
It’s a powerful question, so take the time to ask yourself right now, what's the value you bring to your clients? As an executive consultant I work with a lot of business owners and professionals,...
Years ago I was working with a lady who ran a garden centre. I asked her to do a simple exercise – take her car down the road with her “client’s hat” on and take notice of what her clients see. She...
Who is your ideal client? In business we often talk about what our target market or niche market is and both are very important. However, one question that is even more powerful and business owners...
What did you set out to do when you were starting your business? Quite a few of my friends are business owners themselves and I realised recently that not one ended up doing what they planned on at...
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