Before we guide you on how to show clients value, picture this situation…
You’re chatting with a long-term client over coffee, catching up on how their business is doing, and they casually mention that they hired someone else to revamp their marketing strategy.
Ouch.
As the conversation unfolds, you realize it wasn’t about price, expertise, or delivery — they simply didn’t know you offered that service.
Cue the internal scream.
This is a scenario that many of us encounter, and while it stings, it’s also an invaluable wake-up call.
How many opportunities might be slipping through the cracks because your clients don’t fully understand the breadth of what you can do for them?
If you’ve ever felt the pang of being overlooked for a service you know you could have done better, this newsletter is for you.
Let’s fix this, together.
5 Key Ways How to Show Clients Value
1. Showcase Real-World Outcomes
For example, “One of my clients was struggling to increase his turnover. By implementing tailored mentoring and pipeline development, his fees increased by 71% within eight months.” Stories stick. Share them on your website or in conversation with clients.
2. Position Your Services as Solutions.
Clients buy solutions and results. So for example, if like me you’re mentoring, frame it as “helping clients gain clarity, direction, and accountability to achieve their business goals.” For consulting, highlight “ optimizing processes, expanding operations, and increasing profitability” or “I help clients get more clients, more fees and more time.” This language bridges the gap between what you do and the results they want.
3. Create a “Client Fit-For-Future” Check-in Process.
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Regularly engage your clients to discuss their current and future needs. It’s not just about selling — it’s about helping them see the gaps they didn’t know you could fill.
4. Regularly Refresh Your Clients’ Understanding of Your Expertise.
During client check-ins, subtly weave in examples: “While working with another client on operational efficiency, we identified key areas that saved them 10 hours per week. If that’s something you’re exploring, let’s chat.”
5. Tie Your Expertise to Emotional and Practical Benefits.
For instance, with my Genius Unlocked methodology, I guide individuals stuck on the proverbial hamster wheel to uncover their purpose, reignite their passion, and find personal fulfilment — so they wake up excited about their future again.
Actionable Steps for Lift-Off
To get your momentum going, here are some steps you can take:
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- Create a “full services” overview email to send to your clients. Share a clear breakdown of your expertise across the different service lines you offer. Categorise them with client-friendly outcomes like “achieve clarity,” “increase profits,” and “discover purpose.”
- Schedule quarterly check-ins with clients and use these meetings to discuss their challenges and subtly highlight your full suite of services. It’s a chance to strengthen relationships and uncover opportunities.
- Create a simple PDF or webpage listing all your services, categorised by outcomes (e.g., “Gain Clarity and Focus,” “Get More Clients”, “Find Purpose and Fulfilment”). Share this with existing and prospective clients.
- Feature a specific service each month in your newsletters, social media posts, or client emails. Share a client success story or testimonial that showcases its impact.
- Create a “How I Can Help” FAQ to address common misconceptions about your work and highlight the unique ways you solve problems for businesses and individuals.
- Spotlight one success story per month, for example: “We implemented a Future Leaders program for a business, and as a result, their revenue increased by 27%, and they scored ten on their employee engagement survey.”
These steps don’t just help you reclaim missed opportunities; they transform the way clients perceive your role in their success. When they understand the value you bring, they’re far more likely to turn to you for the solutions they need.
If you’re curious about how we can help you solve your biggest challenges or take your business to the next level, reach out to us. From gaining clarity to achieving sustainable growth, we will be your trusted business navigator and co-pilot.
How We Can Help You Show Clients Value
Remember, every missed opportunity is a reminder to communicate better. Don’t let your clients fly blind when it comes to what you offer — be the clear, reliable advisor who can guide them through any challenge. Together, we’ll create a future they’ll thank you for. Talk to us for one-on-one business mentoring.
P.S. Your clients already trust you — sometimes, they just need a nudge to see all the ways you can help them. Keep the lines of communication open, and you’ll be amazed at how much more value you can bring.
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